General

Bus Stop Predicted Information

You may have noticed that the accuracy and reliability of the information on the electronic bus stop displays has deteriorated in recent months.

This can include:

• the display is blank

• inaccurate predictions

• services not displayed at all

• the same journey being displayed more than once

• different information on opposite sides of the display

• just scheduled time of the journey being shown, which is removed from the display when that time is reached regardless of whether the bus has arrived or not

Providing predicted information to the bus stop displays is a partnership between local bus operators and the local councils, which has worked very well for many years. Bus operators send their tracking data and predictions to the local councils, who then install and maintain the displays and facilitate the information shown on them.

The technology behind the system was coming to the end of its life, and a new system has been procured recently by Nottingham City Council to ensure information can be provided long in to the future. Unfortunately there have been problems in the transition to the new system which is resulting in the unreliable information currently on the displays, and we understand from the Council that the new supplier is working tirelessly in an effort to resolve the situation.

The problems affecting the bus stop displays do not affect the information shown on our website and therefore you may find the information provided on our website www.ct4n.co.uk more reliable during this period.

CT4N shares your frustration with the poor situation with the bus stop displays and alongside operators including Nottingham City Transport, trent barton and Kinchbus, we will continue to work alongside Nottingham City Council resolving matters and returning the information on the bus stop displays to the high levels of accuracy previously enjoyed.